Terms and Conditions
About this Website
This website provides information about our dealership, vehicle inventory, offers, and services. Available features may include enquiries, appointment requests, test-drive requests, trade-in valuations, financing enquiries, and service bookings.
Our business details are:
- [Dealership Legal Name]
- [Business Address]
- Email: [Contact Email]
- Telephone: [Contact Phone Number]
- [Business Registration or Dealer Licence Details, where applicable]
Role of the Technology Platform Provider
This website uses technology supplied by a third-party platform provider.
Unless expressly stated in a separate agreement, the platform provider supplies website technology and support. The dealership is responsible for vehicle listings, offers, customer communications, and transactions it enters into with customers.
Questions about vehicles, prices, bookings, purchases, or dealership services should be directed to us using the contact details above.
Acceptable Use
You agree to use this website lawfully and to provide accurate information when submitting enquiries or requests.
You must not:
- Use the website for fraudulent or unlawful purposes.
- Impersonate another person or submit information without authority.
- Attempt to gain unauthorised access to the website or its systems.
- Introduce malicious software or interfere with website operation.
- Collect personal information about other users without permission.
- Copy or use website content in a way that infringes applicable rights.
We may restrict access where reasonably necessary to address misuse or protect the website and its users.
Vehicle Listings and Availability
We aim to keep vehicle descriptions, specifications, mileage, features, images, and availability accurate and current. However, stock and information may change, and errors or delays in updates can occur.
Images may be illustrative where clearly identified. Please confirm any details important to your purchasing decision with us.
Submitting an enquiry does not reserve a vehicle. A reservation is effective only when confirmed under the applicable reservation terms.
Nothing in this section limits our responsibility for representations or disclosures required by law.
Prices and Offers
Prices, promotions, and finance illustrations apply subject to the conditions clearly stated with the relevant listing or offer.
Applicable charges, eligibility requirements, offer periods, and any lawful exclusions will be disclosed as required by law. Optional products and services will be identified as optional.
We may update listings and correct errors, subject to applicable law and any binding agreement already made. These terms do not authorise undisclosed mandatory charges or override an agreed contractual price.
Please contact us for a written quotation confirming the applicable vehicle details, price, and transaction terms.
Enquiries, Bookings, and Reservations
An enquiry, appointment request, test-drive request, or service request is subject to confirmation by the dealership.
Test drives may require a valid driving licence and compliance with applicable insurance, age, and safety requirements, which will be communicated when arranging the appointment.
If online reservations or deposits are offered, the amount payable, reservation period, cancellation conditions, and refund terms will be provided before payment.
Vehicle Purchases and Other Transactions
Vehicle purchases, leases, financing arrangements, and services are governed by the relevant transaction documents and any mandatory legal requirements.
Unless an online checkout expressly provides otherwise, submitting a website enquiry does not itself create a vehicle purchase agreement.
Where separate transaction terms apply, they govern that transaction. Nothing in these website terms removes rights that cannot lawfully be excluded.
Financing Information
Where financing information is displayed, examples and calculators are estimates based on the assumptions shown.
Any finance offer is subject to the relevant provider’s assessment, eligibility requirements, and agreement. Submitting a financing enquiry does not guarantee approval or a particular rate.
Any required credit-check authorisation or additional privacy information will be provided through the relevant application process.
[Describe the dealership’s role as lender, broker, or introducer and add required regulatory disclosures, where applicable.]
Trade-In Valuations
Online trade-in estimates are indicative unless expressly stated otherwise.
A final valuation may depend on inspection, verification of ownership, mileage, condition, service history, outstanding finance, and other relevant information. Any conditions will be explained before you agree to a transaction.
Warranties and Consumer Rights
Vehicle warranties, service plans, and other protections will be described in the relevant listing, disclosures, or transaction documents.
These website terms do not exclude or restrict statutory warranties, consumer guarantees, or other rights that cannot legally be excluded.
Intellectual Property
Website content, including text, graphics, branding, images, and software, belongs to the dealership, its platform provider, or their respective licensors.
You may view and use the website for personal purposes and legitimate dealings with us. Other reproduction, distribution, or commercial use requires permission unless allowed by law.
Third-party names and trademarks remain the property of their respective owners.
Third-Party Links and Services
The website may contain links to third-party websites or services. Those services may have separate terms and privacy policies.
We do not control third-party websites. Our responsibility for any third-party service supplied as part of a transaction with us remains subject to the relevant agreement and applicable law.
Website Availability and Liability
We take reasonable steps to maintain the website, but access may occasionally be interrupted by maintenance, technical issues, or circumstances beyond our reasonable control.
To the extent permitted by law, we are not responsible for losses caused by website interruptions or events beyond our reasonable control.
Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, or any liability that cannot lawfully be excluded or limited. Your mandatory consumer rights remain unaffected.
Privacy
Our Privacy Policy explains how personal information collected through the website is handled.
Please read it at [Privacy Policy URL].
Changes to These Terms
We may update these terms when our website, services, or legal requirements change. Updated terms will be published on this page with a revised date.
Changes will apply prospectively and will not alter an existing transaction agreement without a lawful basis or any agreement required from you.
Governing Law and Disputes
These terms are governed by the laws of [Applicable Jurisdiction], subject to any mandatory protections that apply in your place of residence.
Please contact us first if you have a concern so we can try to resolve it. Nothing in these terms prevents you from using available consumer complaint processes or exercising your legal rights.
[Insert any required dispute resolution scheme or regulator details.]
Contact Us
For questions about these terms, contact:
- [Dealership Legal Name]
- [Business Address]
- Email: [Contact Email]
- Telephone: [Contact Phone Number]